Privacy Policy for Hydrol Energy

Effective Date: [23/06/2024]

Introduction

Hydrol values your privacy and is committed to protecting your personal information. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is secure when you use our Water-to-Fuel Converter and associated services.

Information We Collect

  1. Personal Information:

    • Name
    • Contact information (email address, phone number)
    • Billing and shipping addresses
    • Payment information

  2. Technical Information:

    • Device information (device type, operating system, unique device identifiers)
    • IP address
    • Usage data (how you use the Hydrol Water-to-Fuel Converter, including frequency and duration of use)

  3. Location Information:

    • GPS location (with your consent)
    • Proximity to Hydrol service centers

How We Use Your Information

  1. Service Provision:

    • To provide, operate, and maintain the Water-to-Fuel Converter
    • To process transactions and send order confirmations
    • To manage and respond to customer service requests

  2. Personalization:

    • To personalize your experience with tailored content and offers
    • To improve our products and services based on your feedback and usage patterns

  3. Communication:

    • To send updates, promotional materials, and other information related to our products and services
    • To communicate with you about orders, billing, and technical support

  4. Security and Compliance:

    • To protect against and prevent fraud, unauthorized transactions, and other liabilities
    • To comply with legal obligations and enforce our terms and conditions

Data Sharing and Disclosure

  1. Third-Party Service Providers:

    • We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery).

  2. Legal Requirements:

    • We may disclose your information if required by law or in response to legal processes (e.g., court orders, subpoenas).

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure server environments.

Your Rights and Choices

  1. Access and Update:

    • You have the right to access and update your personal information at any time. You can do this by logging into your account or contacting our customer support.

  2. Opt-Out:

    • You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

  3. Data Deletion:

    • You have the right to request the deletion of your personal information, subject to certain legal exceptions. To make such a request, please contact our customer support.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

  • Email: info@hydrol.energy

Thank you for trusting Hydrol Energy with your personal information. We are committed to safeguarding your privacy and ensuring the security of your data.